1. Introduction
This Privacy Policy describes how Akuzee Education ('Akuzee', 'we', 'us') collects, uses, and shares personal information when you use our Platform.
By using the Platform, you consent to the practices described here.
2. Information we collect
Account information: name, email, password hash, role (student/tutor), and profile details.
Verification information for tutors: government ID, credentials, and any documents you submit.
Marketplace activity: requests, scopes of work, sessions, messages, reviews, and payment events.
Technical data: IP address, browser, device identifiers, and cookies needed to operate the Platform.
3. How we use information
Provide and operate the Platform, including bookings, sessions, and payouts.
Verify tutor identity and credentials and prevent fraud or abuse.
Send transactional communications (booking confirmations, receipts, dispute updates) and, with your consent, marketing.
Improve product quality, perform analytics, and meet legal obligations.
5. Data retention
We retain personal data only as long as needed to operate the Platform, comply with legal obligations, resolve disputes, and enforce agreements.
Users can request deletion of their account by emailing privacy@akuzee.com; some records (financial, legal) may be retained as required by law.
6. Your rights
Subject to local law, you may have rights to access, correct, port, or delete your data, and to object to certain processing.
To exercise these rights, contact privacy@akuzee.com.
7. Security
We use industry-standard safeguards including encryption in transit, role-based access controls, and database row-level security to protect personal data.
No system is perfectly secure; we encourage strong passwords and prompt account recovery if you suspect compromise.
8. International transfers
Akuzee operates globally. Data may be processed in jurisdictions outside your country of residence under appropriate safeguards.
9. Changes to this policy
We may update this Policy. Material changes will be communicated via email or in-product notice. The 'last updated' date reflects the latest version.
10. Contact
Privacy questions? Email privacy@akuzee.com or use our contact page.